Opentext recruitment 2022 – Opentext Corporation is recruiting Various candidates for their Associate Technical Support Specialist jobs in Hyderabad. Job seekers are requested to read the Latest Opentext Job Notification 2022 completely, Before applying for this job vacancy. Opentext Corporation (Opentext) jobs are come under the Private jobs. This is the best opportunity for the job seekers who are looking for Careers in Opentext. Job applications are collected Online mode, through their https://www.opentext.com/ company website.
Opentext Recruitment 2022 for Associate Technical Support Specialist
Recently Opentext Corporation announced the job opening notifications for the post of Associate Technical Support Specialist, which will be applied Online. The interested and eligible candidates are requested to apply for this job as soon as possible. Do not miss the career opportunity at Opentext Corporation. The detailed information about Opentext Corporation Notification 2022 has been given below.
The aspirants are requested to read below the Opentext job selection process, eligibility criteria, salary, age limit, and application fees on our ExamLocal website. Applicants are staying tuned to this page for upcoming changes in the Opentext Associate Technical Support Specialist job 2022. For more detailed information, check their official website https://www.opentext.com/. We will post upcoming Opentext Careers job notifications on our website.
| Organization Name | Opentext Corporation (Opentext) |
| Employment Type | Private jobs |
| Job Location | Hyderabad |
| Total No. of Vacancies | Various |
| Name of the Post | Associate Technical Support Specialist |
| Apply Mode | Online |
| Last date of Apply | NA |
| Company Official Website | Visit Website |
Opentext Careers – Job Vacancy Details
Opentext Corporation has announced the jobs Various vacancies for the post of Associate Technical Support Specialist. job details are given below
Total No of Vacancies: Various
Opentext Recruitment 2022 Eligibility Criteria
The Opentext Corporation job openings may be available for freshers and experienced professionals. Kindly check the company website for internship and apprenticeship opportunities. Candidates are requested to check below for required educational qualifications, age limit to get a Associate Technical Support Specialist job in 2022.
Educational Qualification
Candidates are requested to check their education qualifications required for Opentext Corporation job opportunities.
Eligibility Criteria for Opentext Recruitment 2022:
BE/ B.Tech/ B.Sc – Computers/ Electronics Engineering; BCA
Job Description:
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
Your Responsibilities:
- Representing the client, acting as first point of contact for all technical inquiries regarding E-docs and its integration into external environments.
- Utilizing exceptional written and verbal communication skills while supporting customers via telephone, email, or web chat, while demonstrating a high level of customer focus and empathy
- Meet established service delivery guidelines and key performance indicators that are measured through customer satisfaction surveys, phone based activities, and schedule adherence.
- Show an understanding of the customer environment and product enabling resolution of complex technical issues and providing alternative support options which may not be related to the products directly.
- Act as a key point of contact for customers follow up and incident management, while maintaining ITSM with updates and resolution.
- Collaborating on cross-team and cross-product technical issues with a variety of resources including development to document software defects and customer suggestions.
- Contributing to the knowledge base by authoring and editing articles to share current information with team members.
- Using professional/technical knowledge, guided by known practices and established precedents, make decisions within defined parameters to impact schedules and deliverables of the project/function.
- Work under general guidance with results reviewed periodically, seeking approval from others on matters outside of job or role as needed.
- Participate in problem-solving usually pertinent to project deliverables and requiring the analysis of several factors.
- Solutions are determined within broadly defined methods and techniques and may require the application of specific professional/technical knowledge to develop solutions.
Requirements:
- 0 -2 years previous experience working within a technical support environment
- University/College degree within a related discipline or equivalent work experience
- Solid foundation working with Windows OS and Outlook
- Experience working with enterprise database product and technology as well as an understanding of SQL
- Experience in analyzing or debugging (Windows -logs, Java debugging, Browser debugging).
- Previous experience configuring HTTP and application servers
- Understanding of Networking and network technology
- Basic knowledge of MS Exchange and SharePoint would be an asset
- Basic Networking knowledge (TCP/IP, HTTP/s, Firewalls).
- Strong desire to provide exceptional customer support efficiently with a high focus on first call resolution
- Proven experience working in a fluid environment that is ever growing and changing
- Strong ability to multi-task and prioritize work effectively
- Positive attitude, patience, understanding, dedication and commitment
- Strong attention to detail and the ability to grasp concepts quickly and have a thirst for knowledge.
Salary
Opentext Corporation offers a good pay scale for selected candidates for their Associate Technical Support Specialist posts in 2022. The candidates see the salary details below.
- Best in industry.
Selection Process
Opentext Corporation (Opentext) may follow the following process to select the candidates. For Accurate information, check their official job notification pdf.
- Walk-In Interview.
Opentext Recruitment Procedure
Selection / Recruitment procedure for the Opentext Associate Technical Support Specialist detail given below.
How to apply for Opentext Corporation Associate Technical Support Specialist Recruitment 2022
Step 1: Visit Opentext Corporation website – https://www.opentext.com/
Step 2: Search the job opening details
Step 3: Read the notification on the official Opentext Corporation website
Step 4: Go through Opentext online apply page
Step 5: Fill the application form with uploading your scanned documents
Step 6: Submit your Online application
Step 7: If required, make the payment & take a print out, for your completed application for future use
Opentext Official Notification & Application Links
Opentext Corporation Official Website: Visit !
Opentext Recruitment 2022 Notification: View Notification !
Opentext Recruitment 2022 Apply Link: Apply Now !
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