IBM recruitment 2021 – IBM India Pvt. Ltd is recruiting Various no of candidates for their Technical Support Associate vacancy in Bangalore, Hyderabad, Gurgaon. Job seekers are requested to read the Latest IBM Job Notification 2021 completely, Before applying for this job. IBM India Pvt. Ltd (IBM) jobs is come under the Private Job. This is the best opportunity for the job seekers who are looking for the Careers in IBM. Job applications are collected by Online mode, through their https://www.ibm.com/in-en/ company website.
IBM Recruitment 2021 for Technical Support Associate
Recently IBM India Pvt. Ltd announced the job opening notifications for the post of Technical Support Associate, which will be applied via Online between 06 Apr 2021 and 31 May 2021. The interested and eligible candidates are requested to apply this job as soon as possible. Do not miss the career opportunity in IBM India Pvt. Ltd. The detailed information about IBM India Pvt. Ltd Notification 2021 has been given below.
The aspirants are requested to read below the IBM job selection process, eligibility criteria, salary, age limit and application fees in our Examlocal website. Applicants are staying tuned to this page for upcoming changes in IBM Technical Support Associate job 2021. For more detailed information, check their official website https://www.ibm.com/in-en/. We will post upcoming IBM Careers job notifications on our website.
| Organization Name | IBM India Pvt. Ltd (IBM) |
| Employment Type | Private Job |
| Job Location | Bangalore, Hyderabad, Gurgaon |
| Total No. of Vacancies | Various |
| Name of the Post | Technical Support Associate |
| Apply Mode | Online |
| Last date of Apply | 31 May 2021 |
| Company Official Website | Visit Website |
IBM Recruitment 2021 Job Details
IBM India Pvt. Ltd has announced the jobs Various vacancies for the post of Technical Support Associate. job details given below
Total No of Vacancies: Various
Technical Support Associate
IBM Recruitment 2021 Eligibility Criteria
Eligible candidates to check their educational qualification, age limit to get Technical Support Associate job in 2021
Educational Qualification
Candidates are requested to check their educational qualification required for IBM India Pvt. Ltd job opportunities.
BE/ B.Tech – Computers/ Electrical/ Electronics/ Telecom Engineering; BCA/ B.Sc
Job Description:
A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers. With over 100 years in technology, IBM has built a strong reputation of quality service and this role ensures we continue to deliver on that promise. If you enjoy helping people with technical issue, you’ll love your career at IBM.
As Tech Support Associate, you are responsible to effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention; maintain poise and professionalism even with very difficult and demanding customers.
Responsibilities:
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account
- End Users across North America, EMEA and Asia-Pacific.
- Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
- Providing remote Infrastructure support delivery and performing problem cause analysis
- Collaborating with fellow support colleagues and other internal organizations to provide superior customer service
- Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipating customer needs and effectively addressing concerns related to their issue or resolution
- Providing direct technical assistance to customers via phone, email, and chat.
Required Technical and Professional Expertise:
- Minimum of up to 2 years of experience in IT Industry
- Proficient to ensure customer issues are resolved in the most timely and effective manner possible
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Experience to utilize available time efficiently in order to achieve effective and efficient results
- Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
- Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
Salary
IBM India Pvt. Ltd offers a good pay scale for selected candidates for their Technical Support Associate posts in 2021. The candidates see the salary details below.
Best in Industry
Selection Process
IBM India Pvt. Ltd (IBM) may follow the following process to select the candidates. For Accurate information, check their official job notification pdf.
- Interview
IBM Recruitment Procedure
Selection / Recruitment procedure for the IBM Technical Support Associate detail given below.
How to apply for IBM India Pvt. Ltd Technical Support Associate Recruitment 2021
Step 1: Visit IBM India Pvt. Ltd website – https://www.ibm.com/in-en/
Step 2: Search the job opening details
Step 3: Read the notification in the official IBM India Pvt. Ltd website
Step 4: Go through IBM online apply page
Step 5: Fill the application form with upload your scanned documents
Step 6: Submit your Online application
Step 7: If required, make the payment & take a print out, for your completed application for future use
IBM Recruitment 2021 Important Dates
| Start Date | 06 Apr 2021 |
| End Date | 31 May 2021 |
IBM Official Notification & Application Links
IBM India Pvt. Ltd Official Website: Visit !
IBM Recruitment 2021 Notification: View Notification !
IBM Recruitment 2021 Apply Link: Apply Now !
Dont Stop Here!!!
