CSG system recruitment 2022 – CSG system is recruiting Various candidates for their Technical Support Analyst jobs in Bangalore. Job seekers are requested to read the Latest CSG system Job Notification 2022 completely, Before applying for this job vacancy. CSG system (CSG system) jobs are come under the Private jobs. This is the best opportunity for the job seekers who are looking for Careers in CSG system. Job applications are collected Online mode, through their https://www.csgi.com/ company website.
CSG system Recruitment 2022 for Technical Support Analyst
Recently CSG system announced the job opening notifications for the post of Technical Support Analyst, which will be applied Online. The interested and eligible candidates are requested to apply for this job as soon as possible. Do not miss the career opportunity at CSG system. The detailed information about CSG system Notification 2022 has been given below.
The aspirants are requested to read below the CSG system job selection process, eligibility criteria, salary, age limit, and application fees on our ExamLocal website. Applicants are staying tuned to this page for upcoming changes in the CSG system Technical Support Analyst job 2022. For more detailed information, check their official website https://www.csgi.com/. We will post upcoming CSG system Careers job notifications on our website.
| Organization Name | CSG system (CSG system) |
| Employment Type | Private jobs |
| Job Location | Bangalore |
| Total No. of Vacancies | Various |
| Name of the Post | Technical Support Analyst |
| Apply Mode | Online |
| Last date of Apply | NA |
| Company Official Website | Visit Website |
CSG system Careers – Job Vacancy Details
CSG system has announced the jobs Various vacancies for the post of Technical Support Analyst. job details are given below
Total No of Vacancies: Various
CSG system Recruitment 2022 Eligibility Criteria
The CSG system job openings may be available for freshers and experienced professionals. Kindly check the company website for internship and apprenticeship opportunities. Candidates are requested to check below for required educational qualifications, age limit to get a Technical Support Analyst job in 2022.
Educational Qualification
Candidates are requested to check their education qualifications required for CSG system job opportunities.
Eligibility Criteria for CSG Recruitment 2022:
- Degree or Diploma in Information Technology Computer Science, Engineering
- 0-2 years of work experience in software industry or related fields
Job Description:
- As a flexible first organization, you can find our remote and on-site locations .
- Provides Level 2 Support to customers – resolving technical issues / error messages encountered by customers in a live production environment.
- Appropriately handling all customer issues including troubleshooting and providing feedback to the customer.
- Ensures CSG Support Tool is updated with the latest ticket details – always.
- Supports customers per the details contained in the customer maintenance and support contracts
- Maintains a high level of customer satisfaction through professionalism timely responses and resolution of issues
- Follow up on support issues, which include liaising with both the customer as well as Level 3 (PS) and Level 4 (R&D) team.
- Ensure compliance with SLAs and OLAs
- Works in different business times and on-call 24hrs / 7 days.
- Shift work, Standby support and working on weeknights/weekends/public holidays is required
- Ad-hoc occasional travel to customer sites may be expected
- Adheres to expected levels of service to internal and external stakeholders/customers
- Demonstration of CSG Values.
- Peer review on analysis and communication
Desired Skills & Experience
- Able to quickly grasp new ideas and concepts
- Able to drive issues to resolution with minimal to no supervision
- Able to work under pressure
- Understands the principles of SDLC and PMLC
- Basic knowledge of Telecommunication environment and customer services and procedures
- Works well within a team environment
- Able to communicate effectively to convey and clarify information
- Solid written and verbal communication skills in English
- Able to communicate in English (Advanced) and one additional language is preferred
- Basic understanding of client requirements and product implementation
- Experience in Ticket and queue management
- Experience in Telecommunication industry is preferred
- Good knowledge of Microsoft Office
- Good knowledge and understanding of 3rd Party Software (Java, Oracle, Tuxedo…)
Salary
CSG system offers a good pay scale for selected candidates for their Technical Support Analyst posts in 2022. The candidates see the salary details below.
- Best In industry.
Selection Process
CSG system (CSG system) may follow the following process to select the candidates. For Accurate information, check their official job notification pdf.
- Personal Interview.
CSG system Recruitment Procedure
Selection / Recruitment procedure for the CSG system Technical Support Analyst detail given below.
How to apply for CSG system Technical Support Analyst Recruitment 2022
Step 1: Visit CSG system website – https://www.csgi.com/
Step 2: Search the job opening details
Step 3: Read the notification on the official CSG system website
Step 4: Go through CSG system online apply page
Step 5: Fill the application form with uploading your scanned documents
Step 6: Submit your Online application
Step 7: If required, make the payment & take a print out, for your completed application for future use
CSG system Official Notification & Application Links
CSG system Official Website: Visit !
CSG system Recruitment 2022 Notification: View Notification !
CSG system Recruitment 2022 Apply Link: Apply Now !
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