Adobe Recruitment 2023 – Adobe Inc. is recruiting Various candidates for their Technical Account Manager jobs in Bengaluru, Karnataka. Before applying for this job vacancy, job seekers are requested to read the Latest Adobe Job Notification 2023 thoroughly. Adobe Inc. (Adobe) jobs come under Private Jobs. This is the best opportunity for job seekers who are looking for Careers in Adobe. Job applications are collected Online mode, through their https://www.adobe.com/ company website.
Adobe Recruitment 2023 for Technical Account Manager
Recently Adobe Inc. announced the job opening notifications for the post of Technical Account Manager, which will be applied Online. Interested and eligible candidates are requested to apply for this job as soon as possible. Do not miss the career opportunity at Adobe Inc.. Detailed information about Adobe Inc. Notification 2023 is given below.
The aspirants are requested to read below the Adobe job selection process, eligibility criteria, salary, age limit, and application fees on our ExamLocal website. Applicants stay tuned to this page for upcoming changes in the Adobe Technical Account Manager job in 2023. For more detailed information, check their official website https://www.adobe.com/. We will post upcoming Adobe Careers job notifications on our website.
Organization Name | Adobe Inc. (Adobe) |
Employment Type | Private Jobs |
Job Location | Bengaluru, Karnataka |
Total No. of Vacancies | Various |
Name of the Post | Technical Account Manager |
Apply Mode | Online |
Last date of Apply | NA |
Company Official Website | Visit Website |
Adobe Careers – Job Vacancy Details
Adobe Inc. has announced the jobs of Various vacancies for the post of Technical Account Manager. job details are given below
Total No of Vacancies: Various
Adobe Recruitment 2023 Eligibility Criteria
The Adobe Inc. job openings may be available for freshers and experienced professionals. Kindly check the company website for internship and apprenticeship opportunities. Candidates are requested to check below for the required educational qualifications, and age limit to get a Technical Account Manager job in 2023.
Job Description
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyoneâ”from emerging artists to global brandsâ”everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyoneâ”from emerging artists to global brandsâ”everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos,
and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
The Senior Technical Account Manager (TAM) provides dedicated services designed to improve customer IT operational health in assigned accounts, under the Premier Support program.
Responsible for evangelizing Adobe Solutions with enterprise and corporate customers by engaging as the point of contact for all technical support, as well as delivering dedicated services, standard methodology advice, and guidance, and is the customer’s technical advocate within Adobe. Key elements of the role include preparing a Service Delivery Plan with customers to run the delivery activities needed to support customers early in their implementation cycle, balance risk and maximize value in Adobe technology adoption. In addition, partner with Customer Support leaders, you will field questions, log and work high
priority issues, and handle critical issues while working with the extended Adobe Support team (Customer Support, Consulting, and Engineering).
The over-arching goal is to ensure that you understand your customer’s specific technical requirements and are able to anticipate and avoid issues, identify and mitigate against risk and contribute to a successful implementation and partnership with Adobe.
Providing your customers with proactive information relating to products or technologies within your area of responsibility as well as regular status reporting are a part of this valuable service. When necessary, you may go onsite to expedite the resolution of a technical issue, or as part of an overall Customer experience improvement exercise. Team members will be required to fully document all customer cases, customer problem interactions, and customer environment details to ensure complete regular Customer Account reviews. The objective of this group is to build outstanding Customer Experiences for customers, resulting in customers being very successful using Adobe products.
What You’ll Do
Delivery of dedicated services from a mutually agreed Service Delivery Plan.
First point of escalation for customer concerns relating to technical issues
Customer advocate representing customer needs with internal product teams
Coordinating/driving customer technical issues with customer care/engineering/consulting
Avoid serious critical issues, by providing timely resolution to technical and product inquires
Drive Customer Experience improvements through regular services review
Record and document all issues related to customers within established process guidelines
Partner with Customer Support leaders to trouble-shoot/qualify cases before raising to Engineering
Provide on-site assistance as needed to resolve product issues (minimal)
Co-ordinate & execute regular knowledge transfer sessions
Ensure customers acknowledge value, resulting in successful ongoing annual Premier renewal
What You Need To Succeed
Multi-year experience working in sophisticated enterprise technology environments in consulting/support/account management/development roles
Solid presentation skills, and experience organizing and handling high-profile customer calls and meetings
Ability to work collaboratively with local Adobe Customer Solutions and Sales teams to help position Premier support offerings
Drive and own customer-critical issues
ITIL knowledge and Certification preferred
Experience with Adobe Experience Cloud solutions desired
Experience in a wide range of computer operating systems and software with emphasis on installation, troubleshooting, upgrading, integration, client/server operations and cloud computing or SaaS is desired.
Sophisticated written and verbal communication skills
Strong personal organization skills
Ability to multi-task and prioritize job requirements
Bachelor’s Degree or equivalent experience.
At least five years of full-time experience in Premier Support/enterprise customer support environments or related field
Periodic travel is a requirement (approx. 20-25%)
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
Educational Qualification
Candidates are requested to check their education qualifications required for Adobe Inc. job opportunities.
- Any Bachelor’s Degree
Age Limit
The eligible candidates only can able to apply to the given Adobe Inc. Technical Account Manager jobs. check the age limit details below.
- Not Applicable
Application Fees
Adobe Inc. charges the application fees for the candidates. The payment mode will be Online. The application fees and details are given below
- Not Applicable
Salary
Adobe Inc. offers a good pay scale for selected candidates for their Technical Account Manager posts in 2023. The candidates see the salary details below.
- Best in Industry
Selection Process
Adobe Inc. (Adobe) may follow the following process to select the candidates. For Accurate information, check their official job notification pdf.
- Online Interview
- HR Discussion
Adobe Recruitment Procedure
The Selection / Recruitment procedure for the Adobe Technical Account Manager detail is given below.
How to apply for Adobe Inc. Technical Account Manager Recruitment 2023
Step 1: Visit Adobe Inc. website – https://www.adobe.com/
Step 2: Search the job opening details
Step 3: Read the notification on the official Adobe Inc. website
Step 4: Go through Adobe online application page
Step 5: Fill out the application form by uploading your scanned documents
Step 6: Submit your Online application
Step 7: If required, make the payment & take a print out, of your completed application for future use
Adobe Official Notification & Application Links
Adobe Inc. Official Website: Visit !
Adobe Recruitment 2023 Notification: View Notification !
Adobe Recruitment 2023 Apply Link: Apply Now !