Accenture Recruitment 2021 | Various New Associate – Query management Jobs

Accenture recruitment 2021 – Accenture is recruiting Various no of candidates for their New Associate – Query management vacancy in Bangalore. Job seekers are requested to read the Latest Accenture Job Notification 2021 completely, Before applying for this job. Accenture (Accenture) jobs is come under the Private Job. This is the best opportunity for the job seekers who are looking for the Careers in Accenture. Job applications are collected by Online mode, through their http://www.accenture.com/ company website.

Accenture Recruitment 2021 for New Associate – Query management

Recently Accenture announced the job opening notifications for the post of New Associate – Query management, which will be applied via Online between 31 May 2021 and 20 Jun 2021. The interested and eligible candidates are requested to apply this job as soon as possible. Do not miss the career opportunity in Accenture. The detailed information about Accenture Notification 2021 has been given below.

The aspirants are requested to read below the Accenture job selection process, eligibility criteria, salary, age limit and application fees in our Examlocal website. Applicants are staying tuned to this page for upcoming changes in Accenture New Associate – Query management job 2021. For more detailed information, check their official website http://www.accenture.com/. We will post upcoming Accenture Careers job notifications on our website.

Accenture Recruitment 2021 Job Details

Accenture has announced the jobs Various vacancies for the post of New Associate – Query management. job details given below

Total No of Vacancies: Various

• New Associate – Query management

Accenture Recruitment 2021 Eligibility Criteria

Eligible candidates to check their educational qualification, age limit to get New Associate – Query management job in 2021

Educational Qualification

Candidates are requested to check their educational qualification required for Accenture job opportunities.

• BE/ B.Tech/ B.Sc  – CSE/ IT/ EEE/ ECE/ ICE; BCA ( 2019/ 2020 Batch)

Job Summary:

• You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
• The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues.
• The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers.
• The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.

Roles and Responsibilities:

• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your primary interaction is within your team and your direct supervisor
• You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
• You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
• You will be working closely with project members to effectively deliver on the requirements
• You will be an individual contributor as a part of a team with a predetermined focused scope of work.

Skills:

• Customer service – Inbound
• Customer service – Outbound
• Customer Service Management
• Ability to perform under pressure
• Ability to establish strong client relationship
• Ability to work well in a team
• Ability to handle disputes
• Ability to meet deadlines

Salary

Accenture offers a good pay scale for selected candidates for their New Associate – Query management posts in 2021. The candidates see the salary details below.

•  Best In Industry

Selection Process

Accenture (Accenture) may follow the following process to select the candidates. For Accurate information, check their official job notification pdf.

• Interview

Accenture Recruitment Procedure

Selection / Recruitment procedure for the Accenture New Associate – Query management detail given below.

How to apply for Accenture New Associate – Query management Recruitment 2021

Step 1: Visit Accenture website – http://www.accenture.com/

Step 2: Search the job opening details

Step 3: Read the notification in the official Accenture website

Step 4: Go through Accenture online apply page

Step 5: Fill the application form with upload your scanned documents

Step 6: Submit your Online application

Step 7: If required, make the payment & take a print out, for your completed application for future use

Accenture Recruitment 2021 Important Dates

Accenture Official Notification & Application Links

Accenture Official Website: Visit !
Accenture Recruitment 2021 Notification: View Notification !
Accenture Recruitment 2021 Apply Link: Apply Now !

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